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Privacy Policy

This website is operated by Arcast B.V. and we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable E.U. Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.arcastgroup.com you are accepting and consenting to the practices described in this policy.

We may collect, store and use the following kinds of personal information about individuals who visit and use our website.

Information you supply to us

You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include but is not limited to your name, address, e-mail address and phone number.

Information our website automatically collects about you

With regard to each of your visits to our website we may automatically collect information including the following:

  • technical information, including a truncated and anonymized version of your Internet protocol (IP) address, browser type and version, operating system and platform.

  • information about your visit, including but not limited to what pages you visit, how long you are on the site, how you got to the site (including date and time), country, language, page response times, length of visit, what you click on, documents downloaded and download errors.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the information in the following ways:

  • to provide you with information and/or services that you request from us

  • all marketing related statistics and information

  • to administer our site including troubleshooting and general statistical purposes

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer

  • security and debugging as part of our efforts to keep our site safe and secure

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics mainly to track this information.

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server we use in a country of our choosing. We use a trusted third party website and hosting provider to facilitate the running and management of this website. This provider meets high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that the third party processes, is kept secure and only processed in the manner we instruct them to.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Retention Periods

We retain the personal data of those subscribed to our newsletter for as long as the subscription remains active. Arcast may store your data beyond unsubscribing if deemed relevant to the continued provision of our services, unless you tell us to delete it. The aforementioned retention periods are applicable unless a legal requirement necessitates storing your data for a longer duration.

Requests for Information, Access, Correction, and Objection

You may notify us in writing (an email is fine) if you no longer wish to receive information regarding our products. For further inquiries concerning Arcast, our privacy policy, or to exercise your right to access, rectify, or erase your data, please get in touch with us at privacy@arcastgroup.com, where you also have the option to file a complaint. For data processing concerns, you may also lodge a complaint with the national privacy supervisor.

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@arcastgroup.com

Last updated: 30-09-2024